Privacy Policy

Effective Date: 1 March 2026

Welcome to Casino Kingdom. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.casinokingdom.co.uk and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Data Controller

Casino Kingdom is the data controller responsible for your personal data. You can contact us at:

Casino Kingdom Ltd.
123 Royal Avenue,
London, UK, W1A 1AA
Email: [email protected]
Phone: +44 20 7946 0123

2. Information We Collect

We collect and process the following personal data about you:

Identity Data: name, date of birth, gender.
Contact Data: email address, postal address, phone number.
Account Data: username, password, and other registration details.
Financial Data: payment card details, bank account information, transaction history.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
Usage Data: information about how you use our website and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Information

We collect data directly from you when you register an account, make transactions, or communicate with us. We also collect data automatically through cookies and similar technologies when you use our website.

4. Use of Your Information

We use your personal data for the following purposes:

To provide and manage your account and our services.
To verify your identity and comply with legal and regulatory obligations, including anti-money laundering (AML) and age verification.
To process payments and transactions.
To improve and personalise your experience on our website.
To communicate with you, including sending service messages, updates, and promotional offers (where you have consented).
To prevent fraud and ensure security.
To comply with legal obligations and resolve disputes.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Your consent (where required).
Performance of a contract with you.
Compliance with a legal obligation.
Our legitimate interests, such as improving our services, preventing fraud, and marketing.

6. Sharing Your Information

We may share your personal data with:

Regulatory authorities and law enforcement agencies as required by law.
Payment processors and financial institutions to process transactions.
Service providers who perform services on our behalf, including IT, customer support, and marketing.
Affiliated companies within the Casino Kingdom group.
Third parties involved in responsible gambling and identity verification services.

We do not sell your personal data to third parties.

7. International Transfers

Your information may be transferred to, and processed in, countries outside the UK. Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage.

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, regulatory, tax, accounting, or reporting requirements.

10. Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, you have the right to:

Access your personal data.
Request correction of inaccurate or incomplete data.
Request erasure of your data in certain circumstances.
Object to processing or request restriction of processing.
Request data portability.
Withdraw consent at any time where processing is based on consent.
Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled.

To exercise your rights, please contact us at [email protected].

11. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyse usage, and deliver personalised content and advertising. For detailed information, please see our Cookies Policy.

12. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Casino Kingdom Ltd.
Email: [email protected]
Phone: +44 20 7946 0123